Tigerwalah Luxe (a brand of Tigerwalah) is committed to protecting the privacy and security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our B2B services.

1. DATA WE COLLECT

We collect information that identifies you (“Personal Data”) to provide a high-end, seamless wildlife experience. This includes:

• Identity Data: Name, date of birth, gender, and nationality.
• Contact Data: Email address, phone number, and billing/mailing address.
• Travel Documentation: Passport details and Aadhaar/Government ID (strictly for mandatory safari permits and hotel check-ins).
• Financial Data: Payment card details and bank account information (processed through secure, encrypted gateways).
• Technical Data: IP address, browser type, and location data (as detailed in our Cookie Policy).

2. HOW WE USE YOUR DATA

We process your data only when we have a legal basis to do so:

• Service Delivery: To book luxury lodges, arrange private transport, and secure forest department safari permits.
• Communication: To send trip itineraries, invoices, and emergency updates.
• B2B Operations: To manage our partnership with travel agents and corporate clients.
• Compliance: To fulfil legal obligations, such as tax reporting and mandatory guest registration (Form C) for foreign travellers.
• Marketing: Only with your explicit opt-in consent, we may send newsletters regarding new tiger sightings or exclusive luxe packages.

3. DATA SHARING & THIRD PARTIES

As a DMC, we must share specific data with third-party service providers to execute your trip:

• Hospitality Partners: Luxury lodges and camps receive your name, passport details and dietary preferences.
• Government Authorities: Forest Departments receive ID/Passport details for safari permits. (Note: These permits are non-transferable and governed by state law).
• Service Providers: We use secure third parties for payment processing and cloud storage.
• No Sale of Data: Tigerwalah Luxe does not sell or rent your personal data to third-party marketers.

4. DATA SECURITY & RETENTION

• Security: We implement robust technical and organizational measures (including SSL encryption) to prevent unauthorized access, loss, or misuse of your data.
• Retention: We keep your personal data only as long as necessary to fulfill the purposes for which it was collected, or as required by Indian law (typically 7 years for financial and tax records).

5. YOUR RIGHTS (DPDP ACT & GDPR COMPLIANCE)

Under the Digital Personal Data Protection Act (DPDP), you have the following rights:

• Right to Access: Request a summary of the personal data we hold about you.
• Right to Correction: Ask us to update or correct inaccurate information.
• Right to Erasure: Request the deletion of your data once the travel service is completed (subject to legal retention requirements).
• Right to Withdraw Consent: You may withdraw your consent for marketing at any time.

6. INTERNATIONAL DATA TRANSFERS

For our international B2B partners, please note that your data is processed and stored on secure servers located in India. By using our services, you consent to this transfer, storage, and processing.

7. CHILDREN’S PRIVACY

We do not knowingly collect data from children under the age of 18 without explicit parental or guardian consent. If we discover such data has been collected inadvertently, it will be deleted immediately.

8. CHANGES TO THIS POLICY

We may update this policy periodically to reflect changes in law or our internal processes. The “Last Updated” date at the bottom will indicate the latest revision.

9. CONTACT OUR DATA PROTECTION OFFICER

For any grievances, data access requests, or privacy concerns, please contact our designated officer:

Attn: Data Privacy Officer

Entity: Tigerwalah

Email: info@tigerwalah.com

Address: A2-73, Emilia1, Sector 49, Vatika City, Gurugram, Haryana, India – 122018.

Last Updated: January 2026